Welcome to Gourison. These Terms & Conditions (“Terms”) govern your access to and use of the Gourison website, gourison.com, and your purchase of products through our website.
By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. About Gourison
Gourison is an online fragrance and perfume store offering perfumes and related products through its website.
For the purposes of these Terms:
– “We”, “Us”, “Our” or “Gourison” refers to the business operating Gourison.
– “You”, “Customer” or “User” refers to any person accessing the website or purchasing products from us.
– “Website” refers to gourison.com and its associated pages and services.
– “Products” refers to perfumes, fragrances and other products offered for sale through the Website.
2. Acceptance of Terms
By accessing, browsing, registering on, or purchasing from the Website, you acknowledge that you have read, understood and agreed to these Terms, along with our Privacy Policy, Shipping Policy and Refund & Returns Policy.
We reserve the right to update or modify these Terms at any time. Changes will become effective when posted on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
3. Eligibility
You must be legally capable of entering into a binding agreement under applicable Indian law to place an order through our Website.
If you are purchasing on behalf of a business or another legal entity, you confirm that you have the authority to act on its behalf.
4. Website Use
You agree to use the Website only for lawful purposes.
You must not:
– Use the Website for fraudulent or unlawful activities.
– Attempt to gain unauthorised access to our systems or accounts.
– Interfere with the security or operation of the Website.
– Upload or transmit viruses, malware or harmful code.
– Copy, reproduce, modify or distribute Website content without our written permission.
– Use automated systems to scrape, collect or reproduce Website content without permission.
– Misrepresent your identity or provide false information.
We reserve the right to suspend or terminate access to the Website if we reasonably believe that these Terms have been violated.
5. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, packaging and other information displayed on the Website are accurate.
However:
– Product colours and appearance may vary depending on your device or screen.
– Packaging may occasionally change due to manufacturer updates.
– Product images may be for illustrative purposes.
– Minor variations in appearance do not necessarily constitute a product defect.
We reserve the right to correct errors, update product information and modify or discontinue products without prior notice.
6. Product Availability
All products are subject to availability.
If a product becomes unavailable after you place an order, we may contact you regarding the issue and provide an appropriate resolution, which may include cancellation of the unavailable item and/or refund of the amount paid for that item.
We reserve the right to limit quantities purchased by a customer or cancel orders where necessary.
7. Prices
All product prices displayed on the Website are subject to change without prior notice.
The final amount payable will be displayed during checkout before you confirm your order.
Applicable taxes, shipping charges or other charges, where applicable, will be displayed during the checkout process.
We reserve the right to correct pricing errors. If an order has been placed at an incorrect price due to a technical or typographical error, we may cancel the order and refund any amount already paid.
8. Orders
When you place an order through the Website, you are making an offer to purchase the selected products.
An order is subject to acceptance and availability.
We reserve the right to refuse, cancel or limit any order, including where:
– Product availability is insufficient.
– There is an error in the product or pricing information.
– We suspect fraudulent or unauthorised activity.
– The delivery information is incomplete or incorrect.
– The order violates these Terms.
If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund procedures.
9. Customer Information
You agree to provide accurate and complete information while placing an order, including your:
– Full name
– Contact number
– Email address
– Billing information
– Delivery address
– Payment information, where required
You are responsible for ensuring that the information provided is correct.
Gourison will not be responsible for delivery problems caused by incorrect, incomplete or outdated information supplied by the customer.
10. Payment
Payments may be processed through third-party payment gateways or other payment methods made available on the Website.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
We do not knowingly store complete payment card information on our own systems where payment processing is handled by third-party payment providers.
Payment transactions may be subject to the terms and privacy policies of the relevant payment provider.
11. Shipping & Delivery
Orders will be shipped to the address provided during checkout.
Estimated delivery timelines may vary depending on:
– Delivery location
– Product availability
– Courier/service provider
– Weather conditions
– Public holidays
– Operational or logistical circumstances
Any delivery date or timeframe displayed on the Website is an estimate and should not necessarily be considered a guaranteed delivery date.
Once an order has been handed over to the delivery partner, delivery may be subject to the courier’s operational processes.
Please refer to our Shipping Policy for additional information.
12. Cancellation, Returns & Refunds
Order cancellations, returns, replacements and refunds will be handled according to our Refund & Returns Policy.
Certain products may not be eligible for return or replacement due to hygiene, safety or product-category considerations.
Customers should review the applicable return conditions before placing an order.
Where a refund is approved, the refund will generally be processed through the original payment method or another method permitted by us and the applicable payment provider.
13. Perfume & Fragrance Disclaimer
Perfumes and fragrances may contain ingredients that can cause allergic reactions or sensitivity in certain individuals.
Customers are responsible for reviewing the product information and ingredient details where available and using products according to the manufacturer’s instructions.
If you have known sensitivities or allergies, you should check the ingredients before using a product.
Gourison shall not be responsible for reactions arising from improper use, misuse, or failure to review available product information.
14. Intellectual Property
All content available on the Website, including but not limited to:
– Logos
– Brand names
– Product photographs
– Graphics
– Text
– Website design
– Videos
– Product descriptions
– Icons
– Layouts
is owned by or licensed to Gourison and is protected by applicable intellectual-property laws.
You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit any Website content without our prior written permission.
15. Third-Party Services and Links
The Website may use third-party services such as payment processors, delivery providers, analytics services or other service providers.
We may also provide links to third-party websites.
Gourison does not control third-party websites and is not responsible for their content, availability, security, policies or practices.
Your use of third-party services may be subject to the relevant third party’s terms and conditions.
16. Website Availability
We aim to keep the Website available and operational; however, we do not guarantee uninterrupted or error-free access.
The Website may occasionally be unavailable because of:
– Maintenance
– Technical issues
– Server problems
– Internet or network failures
– Security incidents
– Force majeure events
We reserve the right to modify, suspend or discontinue any part of the Website or its services without prior notice where reasonably necessary.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Gourison shall not be liable for indirect, incidental, special or consequential losses arising from the use of the Website or purchase of products.
This includes losses resulting from:
– Website interruptions
– Delayed delivery
– Incorrect information supplied by the customer
– Misuse of products
– Unauthorised access caused by circumstances outside our reasonable control
– Third-party services or delivery providers
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
18. Indemnification
You agree to indemnify and hold harmless Gourison, its owners, employees, representatives and service providers from claims, losses, damages or expenses arising from:
– Your violation of these Terms.
– Your unlawful use of the Website.
– Your misuse of products.
– Information or content submitted by you.
– Your violation of another person’s rights.
19. Privacy
Your use of the Website is also subject to our Privacy Policy.
We may collect and process information necessary to operate the Website, process orders, provide customer support, process payments, arrange delivery and improve our services.
Please review our Privacy Policy for details regarding the collection and use of personal information.
20. User Accounts
If account registration is available, you are responsible for maintaining the confidentiality of your login credentials.
You are responsible for activities conducted through your account.
You should immediately notify Gourison if you believe that your account has been accessed without authorisation.
We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.
21. Force Majeure
Gourison shall not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control, including natural disasters, floods, fires, epidemics, government restrictions, strikes, transportation disruptions, internet failures, war, civil unrest or other force majeure events.
22. Termination
We may suspend or terminate your access to the Website if you violate these Terms, engage in fraudulent activity, misuse the Website or otherwise act in a manner that may harm Gourison or other users.
Termination will not affect any rights or obligations that arose before termination.
23. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with these Terms or your use of the Website shall be subject to the jurisdiction of the competent courts having jurisdiction over the registered office of Gourison, subject to applicable law.
24. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be modified or removed to the extent necessary, while the remaining provisions shall continue to remain in full force and effect.
25. Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision or any other provision in the future.
26. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Refund & Returns Policy and other policies published on the Website, constitute the entire agreement between you and Gourison regarding your use of the Website and purchase of products.
27. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, services, technology or applicable laws.
The updated version will be published on this page with the revised “Last Updated” date.
We encourage customers to review this page periodically.
28. Contact Us
If you have any questions, complaints or concerns regarding these Terms, orders or our services, please contact us:
Gourison
Website: gourison.com
Email: care@gourison.com
Phone: 8308443399
Address: Sankalp Apartment, 2nd, Floor, Flat no. 5, Plot No.362,Sector.24, Near St. Ursula High School, Pradhikaran, Nigdi, Pune, Maharashtra-411044
By using gourison.com or placing an order through the Website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
