At Gourison (“Gourison,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website https://gourison.com/, purchase our products, create an account, contact us, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you place an order, create an account, contact us, or use certain features of our website, we may collect:
– Full name
– Email address
– Phone number
– Billing address
– Shipping/delivery address
– Payment and transaction information
– Account login information
– Order and purchase history
– Information provided through contact forms or customer support
– Any other information you voluntarily provide to us
B. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
– IP address
– Browser type and version
– Device type
– Operating system
– Pages visited
– Time and date of visits
– Referring website
– Website usage and interaction data
This information helps us understand how visitors use our website and improve our services.
2. How We Use Your Information
We may use your information to:
– Process and fulfill your orders
– Process payments and transactions
– Deliver products to you
– Create and manage customer accounts
– Provide order confirmations and updates
– Respond to customer inquiries and support requests
– Process returns, refunds, and exchanges
– Improve our website, products, and services
– Personalize your shopping experience
– Send promotional offers and marketing communications where permitted
– Detect and prevent fraud, abuse, or unauthorized activity
– Maintain website security
– Comply with applicable laws and legal obligations
3. Payment Information
Payments made through our website may be processed by third-party payment service providers.
We generally do not store complete credit/debit card numbers or banking credentials on our own servers. Payment information may be collected and processed directly by the applicable payment provider in accordance with its privacy and security policies.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing and shopping experience.
Cookies may be used to:
– Keep items in your shopping cart
– Remember your preferences
– Maintain login sessions
– Understand website traffic and usage
– Improve website performance
– Provide relevant advertising or marketing where applicable
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.
5. How We Share Your Information
We do not sell or rent your personal information to third parties for their independent marketing purposes.
We may share necessary information with trusted service providers who help us operate our business, including:
– Payment processors
– Shipping and delivery partners
– Website hosting providers
– Website and technology service providers
– Customer support providers
– Analytics and marketing service providers
– Fraud prevention and security providers
These service providers may access information only as necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, court order, government request, or when necessary to protect our legal rights, customers, website, or business.
6. Third-Party Services and Links
Our website may contain links to third-party websites, services, payment platforms, social media platforms, or other external resources.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those third parties before providing them with your personal information.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
– Provide our services
– Complete transactions
– Maintain business and transaction records
– Resolve disputes
– Prevent fraud
– Comply with legal, accounting, and regulatory requirements
When information is no longer required, we may securely delete or anonymize it in accordance with applicable laws.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
– Request access to information we hold about you
– Request correction of inaccurate information
– Request deletion of certain personal information
– Request restriction of certain processing
– Withdraw consent where processing is based on consent
– Opt out of certain marketing communications
– Request information about how your data is processed
To exercise applicable rights, please contact us using the details provided below.
10. Marketing Communications
If you have opted to receive promotional communications from us, we may send you information about products, offers, discounts, new arrivals, or other updates.
You can unsubscribe from promotional emails by using the unsubscribe option included in the communication or by contacting us.
Even if you opt out of marketing communications, we may still send essential transactional communications, such as order confirmations, payment notifications, shipping updates, and customer-service messages.
11. Children’s Privacy
Our website is not intended for children who are not legally permitted to use online shopping services in their jurisdiction.
We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. International Data Transfers
Depending on the location of our service providers and business operations, your information may be processed or stored in countries other than the country where you reside.
Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred across borders.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.
When we make changes, we will update the *“Last Updated”* date at the top of this page.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Gourison
Website: https://gourison.com/
Email: care@gourison.com
Phone: 8308443399
Address: Sankalp Apartment, 2nd, Floor, Flat no. 5, Plot No.362,Sector.24, Near St. Ursula High School, Pradhikaran, Nigdi, Pune, Maharashtra-411044
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Important: This Privacy Policy is provided as a general e-commerce privacy-policy template and should be reviewed by a qualified legal professional to ensure it complies with the laws applicable to Gourison and its customers.
